Returns & Refunds

Last updated: 4/12/2026

Once your return is received and inspected, If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Return Window

You may return most items within 30 days of delivery for a full refund.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Eligible Items

Items must be:

• Unused and in original condition

• In original packaging

• Accompanied by proof of purchase

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at happybamboo25@gmail.com.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable products

• Custom or personalized items

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Refund Process

1. Contact us to initiate a return 2. Ship the item back to us 3. Refund processed within 5-10 business days after receipt

Contact Us

For return questions, please email us at happybamboo25@gmail.com.